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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bruce Provost

Bruce Provost

October 13, 2025

5  out of  5
rating by Bruce Provost
"Great people. They took care of me. With a house and 5 vehicles, I feel protected!! Thanks Tracy and Alysha!!"
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Carlos Corcino

October 9, 2025

5  out of  5
rating by Carlos Corcino
"After contacting various auto insurance agencies online and via phone, I came across a SMS message from Joe. It was simple but direct. I called the number displayed on the text message and spoke with Audrey about my auto insurance needs. A true professional above the rest. Answered all of my concerns, took the time to explain rates and above all displayed true professionalism. After speaking with her for just a few minutes I was convinced State Farm Insurance was for me and my family. With continuous changes on insurance rates, I highly recommend reviewing market trends for better rates which may improve throughout the life of any plan. Thank you, Audrey, for being there for my family when we most needed it. Your services were excellent, your attention to detail was exceptional and your patience was unquestionable."
We responded:
"Carlos, thank you so much for your outstanding review of our office. We take pride in the service we provide customers like you! Thank you for acknowledging Audrey who loves taking care of her customers. Thank you for trusting us for your insurance needs."
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Brandon Geiger

October 9, 2025

5  out of  5
rating by Brandon Geiger
"Tracy Perillo made the process so easy and simple. She really cares about getting you the best rates and making sure you feel secured.. very professional and highly recommended her to anyone looking for insurance! We had a flood recently and was not covered, and now we are so I appreciate her going the extra mile to help us feel secured! Call her!"
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Kimberly Westfall

September 30, 2025

5  out of  5
rating by Kimberly Westfall
"⭐⭐⭐⭐⭐ I had the absolute best experience working with Audrey Lee. From the very first conversation, they went above and beyond to make sure I understood all my options and felt completely confident in my decision. Insurance can be overwhelming, but Audrey explained everything in a clear and patient way, answering all my questions without ever making me feel rushed. What stood out the most was how genuinely they cared about finding the right coverage for me—not just the quickest or easiest option. They were responsive, professional, and incredibly knowledgeable, and they truly made the process stress-free. I would 100% recommend Audrey to anyone looking for an insurance agent who actually listens, cares, and delivers exceptional service. I feel so grateful to have found her!"
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K C (Missy)

September 26, 2025

5  out of  5
rating by K C (Missy)
"Tracy P. was truly amazing, professionally walked me thru every step, so kind and helpful on top of giving me an excellent quote with opportunity to save money. I highly recommend giving her a call!"
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Jon Berry

September 25, 2025

1  out of  5
rating by Jon Berry
"Terrible customer service. I have been with State Farm without disruption for 28 years and with this office for 18 years. When you call for any reason they say "we will call you back" Never happens. I called on Tuesaday 9/16 to add motorcycle insurance and they said Audrey would call me back that day. Audrey never called. I called today 9/25 at 1pm and again was told I will get a call back. It's 7pm and no call. I was told that she called on 9/23. No voicemail and no missed calls on the 23rd. If so, a week later ! All of this is unacceptable and nearly shameful. If you are desiring to go with State Farm stay away from this agent. I am switching agents on my next day off."
We responded:
"Jon, no excuse I agree this is unacceptable and I assure you I will get to the bottoms of this. I know you are understandably angry/disappointed but you have been with us a while, (18 years) and I hope you do recognize this is not the type of service we provide, we pride ourselves on being in one of the top rated customer service Agents in the State Farm. Thank you for your eye opening review and we do appreciate your business ."
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Josefina Perez

September 12, 2025

5  out of  5
rating by Josefina Perez
"Tracy Perillo was truly a delight to work with. She helped set up my car insurance and went above and beyond to make sure I got the best deal. She was very communicative and made sure to explain every thing in detail. I would highly recommend her to anyone looking for insurance."
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Gary Goodro

September 12, 2025

5  out of  5
rating by Gary Goodro
"Called for auto insurance Tracy treated me like a person and took extremely good care of me I highly recommend for all insurance needs if there were more than 5 stars State Farm would definitely get it"
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Niki Taylor

September 10, 2025

5  out of  5
rating by Niki Taylor
"Tracy Perillo is a gem. She got me a quote quickly and was able to save us some money monthly. She’s very friendly and easy to work with."
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Jaclyn Kidd

September 4, 2025

5  out of  5
rating by Jaclyn Kidd
"Tracy is such a sweetheart and was very helpful. I am thankful she reached out to me!"
We responded:
"Jaclyn, thank you for your kind review and we are glad we could assist you. We agree Tracey is a sweetheart and so are you giving us the opportunity to earn your business?"
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Joel Harden

August 15, 2025

5  out of  5
rating by Joel Harden
"McKayla at Joe Raley State Farm was extremely helpful! I definitely recommend location for your auto and renters insurance needs."
We responded:
"Joel, we appreciate you and your wonderful review of Mckayla. Thank you for your business."
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Mack Malone

July 31, 2025

5  out of  5
rating by Mack Malone
"Mrs. Gira Romero was wonderful to deal with. She was very helpful and very knowledgeable about the policy’s they offer. Gira was also very patient with me asking a ton of questions and creating different quotes with different coverages. She is one of the most pleasant insurance employees I have ever contacted. I would absolutely recommend her"
We responded:
"Mack, thank you! We take pride in assisting our customers and making sure they’re well taken care of. Thank you for acknowledging Gira and her wonderful service. We agree wholeheartedly."
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Stephanie Aaron

July 30, 2025

5  out of  5
rating by Stephanie Aaron
"McKayla is the best, very friendly and she saved me money on my previous policy and is always there to answer any questions I have! Thank you again!"
We responded:
"Stephanie, we love helping customers and saving them money and as well as making sure they’re adequately taken care of. Mckayla it’s great at her job. Thank you for giving us the opportunity."
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Steve rothe

July 29, 2025

5  out of  5
rating by Steve rothe
"Traci is the most amazing agent ever always saving me money I highly recommend her for insurance needs"
We responded:
"Steve, we think you are amazing as well. We are so glad we can assist you as well as saving you money during the process."
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Mandy Bremen

July 22, 2025

5  out of  5
rating by Mandy Bremen
"Joe Raley and his staff are excellent. Been with State farm for over 6 years and they truly deliver and have GREAT rates . Five star all the way. Mandy Bremen"
We responded:
"Mandy, thank you so much for your kind review of our Office! We think you are five star as well, we appreciate you"
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Jodie Miles

July 18, 2025

5  out of  5
rating by Jodie Miles
"Tracy was so helpful when purchasing my rental insurance. She was easy to work with and made the process very simple."
We responded:
"Jodie, we love making the process ease and simple but the same time making sure we protect you. Tracy loves being helpful to her customers, she’s good at what she does. Thank you for your business."
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Lisa Soto

July 9, 2025

5  out of  5
rating by Lisa Soto
"Gira was most amazing. She helped me save a ridiculous amount for my family. Thank you so much Gira for all your knowledge and help."
We responded:
"Thank you Lisa! We agree Gira is amazing and we are so thankful you gave us the opportunity to save you money but also make sure you are adequately protected."
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Chris Adams

July 9, 2025

5  out of  5
rating by Chris Adams
"Gira Romero is the real deal! She was extremely helpful throughout the entire process. Above all, she did not rush the process but took her time to explain all of the components of insurance coverage. An enthusiastic 5 star review. I highly recommend both the agency, but most importantly, Gira!! Thank you!"
We responded:
"Thank you Chris! We think you are the real deal as well! We appreciate you giving us the opportunity to earn your trust and business! Thanks for acknowledging Gira, we agree and we all take pride in spending time with our clients to make sure the are comfortable their decisions as are adequately informed and protected "
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Pat McCulloh

July 8, 2025

5  out of  5
rating by Pat McCulloh
"I just switched from Progressive to State Farm all thanks to Gira Romero. Her professionalism, knowledge and ability to explain everything with ease made switching companies a breeze. She walked me through step by step and that genuinely shows me she cares. I now have auto and supplemental health Insurance for way less than what I was paying at Progressive for just auto coverage. Thank you Gira!!!!"
We responded:
"Thank you, Pat! And thank you for acknowledging the great job Gira does for our customers. We love, knowing our customers are satisfied as well as adequately protected! We appreciate you!"
Profile photo of Birky Joel

Birky Joel

July 2, 2025

5  out of  5
rating by Birky Joel
"@Mckayla made my state to state transfer painless , and easy especially after dealing with State Farm’s Ashley Smiths incompetent branch 🤘"
We responded:
"Birky, welcome and thank you for acknowledging our office as well as Mckayla with a great job she does! We appreciate you!"
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Shelly Karten

June 26, 2025

5  out of  5
rating by Shelly Karten
"Great job and thanks again for your service today"
We responded:
"Shelley, thank you for taking the time to share your thoughts!!! We’re glad to know you’re satisfied with the service at Joe Raley State Farm. If you ever have any questions or need assistance, we’re always here to help."
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Wade Williams

June 25, 2025

5  out of  5
rating by Wade Williams
"My agent Tracy was beyond helpful for my wife and I! Made everything super easy for us! I will definitely recommend her to others!"
We responded:
"Wade, thank you so much for taking the time to share your thoughts about your experience with Joe Raley State Farm. Tracey takes pride in making sure her customers are well taken care of thank you for acknowledging her. We appreciate you."
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Joseph Jennings

May 22, 2025

5  out of  5
rating by Joseph Jennings
"My fantastic agent Gina Romero saved me $150 switching from Gieco. 6/5 stars"
We responded:
"Thanks Joseph! We appreciate the opportunity to earn your business. We look forward to a long lasting relationship. Thank you again."
Profile photo of Jerry Springfield

Jerry Springfield

May 16, 2025

5  out of  5
rating by Jerry Springfield
"Tracey made it was easy for me, and she will lower your insurance 10/10"
We responded:
"Thanks, Jerry! We appreciate you giving Tracey a shout out, and most of all we appreciate you allowing us to earn your business"
Profile photo of Sithiphone Pathammavong

Sithiphone Pathammavong

May 16, 2025

5  out of  5
rating by Sithiphone Pathammavong
"Tracey is the ABSOLUTE BEST AGENT! Saved me $1200/6months."
We responded:
"We totally agree, Tracey is absolute the best. Thank you we love, saving our customers money. But also providing excellent service and coverage."